IT Services

CLOUD SERVICES
REMOTE MONITORING
BACKUP & DATA SECURITY
SUPPORT PLANS
CONSULTING SERVICES

Get the most out of your business IT with tailor-made technology solutions from Coast Range Technologies. We offer the services you need to streamline your business, ensuring your organization is always running at its full potential.

Cloud Services

The cloud is changing the way the world does business. No longer can you just rely on traditional IT services, today it’s about delivering the capabilities you need wherever and however you need them. We understand how your business can leverage cloud services to improve efficiency, flexibility, and free up resources.

Whether you’re collaborating with another organization in the San Jose area, or working with joint venture partners in another part of the world, you need to exchange information quickly, efficiently, and securely. Though email is still essential, you need better solutions for seamless and fast interaction.

Some benefits of using our cloud services include:

Our cloud services include the following:

Operating a successful business requires a trusted IT partner who understands the entire picture when it comes to cloud services. There are many options available, but we focus on connecting you with the elements you need for your company to function at an optimal level. Trust our team to help you make the right decision for your business.

Remote Monitoring & Management

Detecting Trouble Before It Happens

CRT’s remote monitoring & management (RMM) services monitor your IT 24 hours a day,7 days a week. We use state-of-the art software that dramatically reduces downtime by detecting network performance failures before they occur. Features of this software include simplified deployment, instant monitoring, intelligent alerts, synchronized PSA filtering, backup, and disaster recovery (BDR), and a simple modern dashboard that allows us to quickly and easily monitor your systems. In the event that problems still occur, the advanced reporting systems increases our ability to troubleshoot more quickly. All this adds up to higher client productivity through minimized downtime and fast problem resolution.

Backup & Data Security

Your most valuable asset is in good hands

It does not matter whether you are a small or large business- data is a vital part of any enterprise. Losing corporate data can cost businesses thousands, if not millions of dollars. At CRT, backup and data security is our highest priority. Our software is developed specifically for the SMB market and our processes ensure reliable and timely recovery of backed up data.

Support Plans

The right IT services that fit small and midsize organizations’ needs and budget. Plans cover the entire spectrum of IT support from full-service outsourcing to assisting in-house IT with added resources. All of our support programs are designed to support the organization’s strategic goals in the areas of productivity, efficiency, and cost effectiveness.

COAST CARE PROGRAM
COAST ASSIST PROGRAM
COAST SUPPORT PROGRAM
CUSTOM SUPPORT PROGRAMS

Coast Care Program

(The benefits and services of an internal IT department without the overhead)

Many things in life are unpredictable. Your computer network shouldn’t be one of them. Your business needs a reliable network that functions optimally and securely so you can spend time on more productive activities. With our Coast Care Program, we run your network so you can focus on running your business.

Benefits include:

Increased “up time” through continuous monitoring of your IT network
Firewall performance monitoring and maintenance
Enterprise level anti-virus monitoring
Data backup & restore
Disaster recovery
Network and desktop/user level Preventative maintenance
Preferred help desk support

Our Coast Care Program provides management, support, and protection for your IT network infrastructure, giving you total peace of mind. All aspects of your network are covered—security, data, protection applications, etc.—all for a fixed monthly price. It is comprehensive IT support and management for a fraction of the cost of staffing an IT department.
With Coast Care Program, we essentially become your IT department. We optimize your network’s performance, ensure it operates reliably and at peak efficiency, apply performance monitoring 24/7, and provide fast resolutions to network failures. Plus, our fixed price takes the guesswork out of setting an IT budget. We provide guaranteed predictability of your IT support costs so you avoid high emergency fees.
Other benefits include:

COAST ASSIST PROGRAM

(Enhancing the efficiency and effectiveness of a company’s internal IT department)

Fixing network problems often snatches valuable time and attention away from your IT administrators and network managers who could focus on more important projects. It’s important to keep your business’ network functioning properly, but as a small-to-midsize company, you don’t want to hire an additional resource just to help put out fires within the network. This is where our Coast Assist Program comes in.

Benefits of the Coast Assist Program include:

Improved efficiency without additional headcount
Access to real-time key network information for improved system performance and less downtime
Higher levels of security and reliability through automated patch management (optional)
Trending reports and analysis to explain current and future IT expenditures
Cost-effective access to our specialized skills to augment your existing team’s skill set.

With the Coast Assist Program, we provide a helping hand to your IT department via access to our award-winning performance-monitoring solution. Our program gives your IT department continual insight into the health and inner workings of your network, allowing you to pinpoint the root of problems within seconds. The program also allows your managers to predict and prevent most network issues, delivering peace of mind and freeing time for other tasks. If necessary, you will have access to supplemental service support from our team of specialists.

COAST SUPPORT PROGRAM

(Proactive remote network monitoring 24/7)

Nothing is more frustrating than computer issues halting your work flow. Though technology is essential to conducting your business, it inevitably will fail from time to time. Partnering with us through our Coast Support Program will reduce downtime from network issues and keep your system operating at peak performance.

Benefits include:

Increased “up time” through continuous monitoring of your IT network
Firewall performance monitoring and maintenance
Enterprise level Antivirus monitoring
Data backup & restore
Disaster recovery
Server and desktop/laptop preventative maintenance
Preferred help desk support

Through our award-winning availability monitoring devices, we’ll keep tabs on the health of your network devices and applications, and address any issue or inform you of a proposed solution. We dramatically shorten the time from failure to issue-resolution, allowing your business to stay on track and remain productive. Immediate diagnosis also means reduced costs for you. By diagnosing and resolving issues within minutes, you can quickly get back to more strategic, revenue-generating tasks.

CUSTOM SUPPORT PROGRAMS

(For companies that need that special blend of remote and onsite services)

While our standard support programs address the needs of most companies, we realize that there are times when companies need a special mix of remote monitoring, network maintenance, and onsite service. Our custom support programs are “right sized” to fit companies with special requirements.

Benefits include:

Increased “up time” through continuous monitoring of your IT network
Firewall performance monitoring and maintenance
Enterprise level Antivirus monitoring
Data backup & restore
Disaster recovery
Server and desktop/laptop preventative maintenance
Preferred help desk support

IT services on par with Enterprise class Companies

Cloud Services

Some benefits of using our cloud services include:

Our cloud services include the following: